Reports

UI: /reports
Feature: reports
Permission: reports.export

Types

executive_summary, location_performance, campaign_performance, nps, csat, feedback, employee_performance, channel_performance

Formats

csv, xlsx, pdf

Flow

1. Choose type + filters + format
2. Create export → download when ready
3. Optional: create a schedule (daily / weekly / monthly) with email recipients

Schedules are dispatched by DispatchDueScheduledReportsJob every five minutes — cron required.